FAQ

Hay & Delivery
Retail Store
Horse Boarding & Facility
Dog Wash
Dog Park

Hay & Delivery

What are the different types of hay, and what are they best suited for?

  • Straw: Our wheat straw is used in construction, animal bedding, erosion control, archery targets, wedding seating and fall festival displays.
  • Alfalfa: Alfalfa is easy to digest and high in protein, energy, vitamins, and minerals. Alfalfa is our only hay product that is a legume rather than a grass.
  • Timothy: Timothy hay is easier on the digestive system than some of the others, and it is high in fiber and low in calcium content. Timothy is high in nutrients for older animals, lactating mares, and growing young.
  • Orchard grass: Orchard grass is our softest hay variety. It is not as nutrient rich as alfalfa hay, but it has good flavor and is high in fiber.
  • Mixed hay: Mixed hay is a mixture of orchard grass and alfalfa. Our mixed hay usually consists of 20% alfalfa and 80% orchard grass.

Do you offer delivery, and what items qualify?

We offer delivery of livestock feed and forage (hay) as well as bulk dog food and stove pellets.

What happens if I get a bad bale of hay?

Sometimes when buying larger amounts of hay, it is possible a bad bale might end up in your barn. Reber Ranch is happy to exchange your bad bale for a good one. You must bring in the bad bale to exchange it.

How much will it cost to have my hay delivered?

Our delivery pricing is listed on this website. If you want to order more than 100 bales please contact one of our associates for pricing at (253) 630-3330.

How many bales can I fit into my pickup?

That depends on the truck. We can fit 20 bales into a long-bed one-ton truck. If you plan on getting more than 10 bales be sure to have some straps to secure your load.

Is your hay weed-free?

Our hay is not certified weed-free. However, if you receive a bale that has weeds in it, we will exchange it for a new bale. Please bring in the bale to exchange it.

Do you carry feeder hay?

Yes, our feeder hay comes from bad bales we receive from our farm. Feeder hay is sold at a discount and is on a first-come, first-served basis. We typically do not have any in stock, but feel free to ask.

Retail Store

Can I bring my pet with me to Reber Ranch?

Absolutely! We love to meet your pets. We do ask that they be kept on a leash while they are in the store and kept under control for the safety of other pets and customers. If you forgot yours leash, we have one you can borrow during your visit.

What is the Reber Ranch Rewards program and how do I sign up?

Reber Ranch Rewards members are the first to know about special events, sales, and discounts. It is FREE to join, and you can do so here.

When do you have chicks at Reber Ranch?

Typically we have chicks for sale in the spring and the fall. Spring chicks arrive around late April and stay for three to six weeks in the store. Fall chicks arrive in early September and stay for approximately three weeks.

Can I come to Reber Ranch to hold the chicks?

Due to health and safety regulations you will not be allowed to hold the chicks while at the ranch. Reber Ranch team members are the only people allowed to open the brooders and handle the chicks.

Does Reber Ranch share my contact information with other vendors?

No! We protect your privacy and will never share or sell your information to a third party, ever!

Can I purchase a pet license at Reber Ranch?

Yes. We can issue new or renew existing King County licenses at Reber Ranch.

What is the Reber Ranch return policy?

We will gladly return or exchange any unused item within 30 days of the purchase with original sales receipt. Items returned without a sales receipt will be exchanged or given store credit at the current prices. Sales are final on clearance items.

Do you special order items that you don't carry?

We generally do not special order items that we don't carry. You can do a special request for a large quantity of an item we do carry.

What is the difference between the supplements sold in the veterinary hospital and those sold in the retail store?

Items sold in the retail store are "over the counter" medications and pet supplements. Items sold in the veterinary hospital need to have a current prescription to be purchased.

Can I purchase vaccines at Reber Ranch to vaccinate my pets at home?

Yes, we do carry vaccines in the store. If your drive home is more than twenty minutes, we recommend you bring a cooler to transport the vaccines home. The Reber Ranch team cannot provide any suggestions, tips, or advice on how to administer vaccines. Please see the manufacturer's website if you have questions about vaccinating at home.

Administered vaccinations are also available at the veterinary hospital.

Do you offer a discount for active and retired military?

Yes. All active duty and retired military can take advantage of 10% savings every day in the retail store, veterinary hospital, and grooming salon. Military ID must be shown at the time of purchase. Some products are not eligible for discount, such as hay, feed, grain, and already discounted items. The discount may not be combined with other discounts available. Thank you for your service!

Do you offer discounts for senior citizens?

Yes. Honored citizens 65 years and older can take advantage of 5% savings every day in the retail store, veterinary hospital, and grooming salon. Photo ID must be shown at the time of purchase. Some products are not eligible for discount, such as hay, feed, grain, and already discounted items. The discount may not be combined with other discounts available.

Do you have an emergency entrance to the veterinary hospital?

Yes. If you have a before- or after-hours appointment you can enter the veterinary hospital on the north side of the building. There is a door labeled for Emergency Vet Entrance.

Are you open if the power is out?

We try to stay open if possible during regular business hours even during a power outage. Only in extreme circumstances will we be closed. Please call us at (253) 630-3330 or check our Facebook page or website for updates.

What vaccines are required to bring my cat/dog in to be groomed?

Dogs are required to be current on their rabies, distemper, bordetella, and parvo vaccines at time of grooming. Cats are required to be current on their rabies and distemper vaccines.

What's the difference between the Frequent Buyer Program and Reber Ranch Rewards?

The Frequent Buyer Program is a way to earn free bags of the products you use most. The select vendors that participate in the program offer free items after reaching a specific number of purchased items. You need to make sure to let the Reber Ranch Team member at the till know to add each of our purchases to your online tracking system. The Reber Ranch rewards program is a separate program. It is a way to get discounts and special offers directly from Reber Ranch.

Horse Boarding & Facility

Do you allow haul-ins?

No, only those that have contracted with us for a special event are allowed to use the track.

Is Reber Ranch accepting new boarders?

No. We are no longer accepting applications for new boarders.

Can I rent the track for an event?

Yes! Reber Ranch rents out the following facilities: observation room at $175/day, outdoor arena(s) at $400/day, covered arena at $450/day, track in-field at $500/day, and stall rentals at $30/day. Contact us for more details and to secure your dates.

What are the barn hours?

Renters are allowed on the property from 6:00 a.m. to 9:00 p.m. Monday through Sunday.

When can I check in to my stall rental for an event?

Horses can check into stalls no earlier than noon the day before an event. Overnight is considered noon arrival until 8:00 p.m. the next day. Stall rental includes one bag of shavings and use of a designated wash rack. Upon checkout, stalls need to be stripped.

Dog Wash

Do my pets need to be vaccinated to use the dog wash?

For the safety of your pet and others visiting the dog wash, we suggest all pets be up-to-date on their vaccines before they use the dog wash.

Do I have to bring my own shampoo to use your dog wash?

No, we have everything you need to wash your pet. We offer various options of shampoo, conditioner, brushes, towels (large and small), ear cleaner, cotton balls, nail trimmers, dryers and an apron to keep you dry during the process.

Do I need an appointment to use the dog wash?

No appointment is necessary.

How can I earn a free dog wash?

Join the Muddy Mutt Club. It is free to join and tracked in our electronic service. You don't have to carry a punch card, we will keep track for you. When you buy nine washes, the tenth one is free!

Do I need to clean up my workstation before I leave?

No, you can leave the cleanup to us. Simply leave your towels on your workstation when you're done!

What time does the dog wash close?

The dog wash closes one hour before the retail store closes.

Can I wash other animals in the dog wash?

Yes, we have had pigs, cats, and even goats in the dog wash.

Dog Park

What are the hours of the dog park?

The dog parks are open the same hours as the retail store, which change seasonally and are listed here.

What is the fee to use the outdoor dog parks?

The outdoor dog parks are free to use as long as you are a Reber Ranch Rewards member. You can sign up online or in the store to become a rewards member. There is no cost associated with the membership, and it includes many additional perks!

Can I take my new puppy to the dog park?

As long as your puppy is up-to-date on all their vaccines, they are welcome in the dog park. Please note that although every effort is to keep our dog parks safe, there is inherent risk associated with using the parks. Please be advised that you are using the parks at your own risk and Reber Ranch Inc. is released of all injury or liabilities.

Dog Park rules:

  1. Be sure your dog's shots are up-to-date.
  2. Please keep your dog leashed until you are inside the dog park and the gate is closed. When leaving the park, leash your dog before opening the gate.
  3. Only DOGS are allowed on the equipment. We ask that you do not sit or stand on any of the dogs play equipment.
  4. Toys are provided for your use while in the park. Please make sure to leave them when you go.
  5. Use at your own risk. Owners are responsible and liable for the actions and behavior of their dogs at all times.
  6. Dogs must be accompanied by their owners/custodians while inside the dog park.
  7. Children 12 years old and younger are not allowed in the dog park area unless accompanied by their legal guardian.
  8. No aggressive dogs allowed. If your dog becomes unruly or plays too rough, leash and remove your dog from the playground area.
  9. Pick up after your dog, scoop the poop, and dispose of it in a cleaning station.
  10. No alcohol or tobacco use is allowed in the dog park at any time.

Do you have a question we didn't answer here? Feel free to email us with questions or comments at contact@reberranch.com