Reber Ranch’s COVID-19 Response

A Letter to Our Reber Ranch Community

Reber Ranch is doing our part to help protect our community, customers and staff from the spread of the coronavirus, while providing compassionate care, supplies and food needed for your pets. As an essential business, Reber Ranch will continue to remain open every day. Our team is committed to keeping the store clean for you and your pets. We have additional sanitation products, including hand sanitizer and disinfectant spray and are dedicated to cleaning high traffic areas thoroughly. We are practicing social distancing with each other and our customers, and ask that out customers do the same. Masks are required per the state mandate. We offer complimentary masks to those that need one.

Retail Update

We are now offering in-store or carside pick up and delivery to minimize face to face interactions between customers and employees and keep everyone safe and healthy. Visit shop.reberranch.com to shop our store from the comfort of your home.

You can also call us at (253) 630-3330 if you need further assistance or to place orders for warehouse products.

We are continuing to keep our competitive prices, so our customers can shop local and not break the bank. We are stocked and ready to serve your pets with a full inventory.

Our Dog Park remains closed so we can focus on providing customers a thoroughly clean and well-stocked store, as well as maintaining our social distancing. All events through April have been canceled and we'll evaluate further as needed.

Veterinary  Hospital Update:

Our lobby remains open for food purchases and prescription pick-up. Clients have the option of Carside check-ins and pick-ups for their appointments, and will no longer be permitted into exam rooms with our staff. If you have an appointment and would like to use our Carside service, please park in the designated spaces on the left side of the building and call (253)277-7000 when you arrive. We will have our assistants gather your pet’s history over the phone and collect your pet from you either at Carside or allow you to  hand off their leash/carrier at the door. We will bring them to the doctor while you wait in your vehicle, and the doctor will call to discuss treatment plan. We can then collect payment over the phone and bring your pet back to you! We can also fill your prescription and collect payment over the phone, and bring it to your car in the parking lot.

Grooming Salon Update:

Our Grooming Salon has reopened and our groomers are working hard to catch up on overdue pet appointments. Please give us a call to get on the schedule! Clients have the option of Carside check-in and pick-up for their appointments. We can not allow walk-in services at this time, so please give us a call if you’re hoping to get in for nail trimming or grinding - we are scheduling nail trims by appointment only.  Please remember we do require proof of a current rabies vaccination for this service and for the time being we will not be able to work with aggressive pets or those who require more than one handler.

Since this situation is consistently evolving, there may be future changes.