Can I bring my pet with me to Reber Ranch?
Absolutely! We love to meet your pets. We do ask that they be kept on a leash while they are in the store and kept under control for the safety of other pets and customers. If you forgot yours leash, we have one you can borrow during your visit.
What is the Reber Ranch Rewards program and how do I sign up?
Reber Ranch Rewards members earn free bags of pet food through Astro Loyalty on their Frequent Buyer Program. They also earn points with every purchase for future dollars off. Learn more HERE
When do you have chicks at Reber Ranch?
Typically we have chicks for sale in the spring and the fall. Spring chicks arrive around March and stay for six to seven weeks in the store. Fall chicks arrive in early September and stay for approximately three weeks.
Can I come to Reber Ranch to hold the chicks?
Due to health and safety regulations you will not be allowed to hold the chicks while at the ranch. Reber Ranch team members are the only people allowed to open the brooders and handle the chicks.
Does Reber Ranch share my contact information with other vendors?
No! We protect your privacy and will never share or sell your information to a third party, ever!
Can I purchase a pet license at Reber Ranch?
Yes. We can issue new or renew existing King County or City of Auburn licenses at Reber Ranch.
What is the Reber Ranch return policy?
We will gladly return or exchange any unused item within 30 days of the purchase with original sales receipt. Items returned without a sales receipt will be exchanged or given store credit at the current prices. Sales are final on clearance items.
Do you special order items that you don’t carry?
We generally do not special order items that we don’t carry. You can do a special request for a large quantity of an item we do carry.
What is the difference between the supplements sold in the veterinary hospital and those sold in the retail store?
Items sold in the retail store are “over the counter” medications and pet supplements. Items sold in the veterinary hospital need to have a current prescription to be purchased.
Can I purchase vaccines at Reber Ranch to vaccinate my pets at home?
Yes, we do carry vaccines in the store. If your drive home is more than twenty minutes, we recommend you bring a cooler to transport the vaccines home. The Reber Ranch team cannot provide any suggestions, tips, or advice on how to administer vaccines. Please see the manufacturer’s website if you have questions about vaccinating at home.
Administered vaccinations are also available at the veterinary hospital.
Do you offer a discount for active and retired military?
Yes. All active duty and retired military can take advantage of 10% savings every day in the retail store, veterinary hospital, and grooming salon. Military ID must be shown at the time of purchase. Some products are not eligible for discount, such as hay, feed, grain, and already discounted items. The discount may not be combined with other discounts available. Thank you for your service!
Do you offer discounts for senior citizens?
Yes. Honored citizens 65 years and older can take advantage of 5% savings every day in the retail store, veterinary hospital, and grooming salon. Photo ID must be shown at the time of purchase. Some products are not eligible for discount, such as hay, feed, grain, and already discounted items. The discount may not be combined with other discounts available.
Do you offer discounts for Members of 4-H Groups?
Reber Ranch offers a discount to card-holding members of 4-H clubs. Present your 4-H club card at checkout to receive a 10% discount on the items that you need for 4-H. This discount only applies to the items needed for your animals that are part of 4-H and cannot be combined with any other discount or special offer.
Do you have an emergency entrance to the veterinary hospital?
Yes. If you have a before- or after-hours appointment you can enter the veterinary hospital on the north side of the building. There is a door labeled for Emergency Vet Entrance.
Are you open if the power is out?
We try to stay open if possible during regular business hours even during a power outage. Only in extreme circumstances will we be closed. Please call us at (253) 630-3330 or check our Facebook page or website for updates.
What vaccines are required to bring my cat/dog in to be groomed?
Dogs are required to be current on their rabies, distemper, bordetella, and parvo vaccines at time of grooming. Cats are required to be current on their rabies and distemper vaccines.
What’s the difference between the Frequent Buyer Program and Reber Ranch Rewards?
Both programs use Astro Loyalty to track and count your rewards points and free bags. The Frequent Buyer Program is a way to earn free bags of the products you use most. The select vendors that participate in the program offer free items after reaching a specific number of purchased items, sort of like a digital “punch card.” The Rewards Program gives you points on your purchases across the retail store for dollars off on future purchases.